Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

All payments are managed by WooCommerce, please contact James on if you're having a problem
Please see the Lessons & Fees and Terms & Conditions pages for information about fees and my refund policy. Please email me if you have any concerns.
Discounted one-to-one and group courses will be offered from time to time and will always be displayed on the bookings page. Discounted sessions will also be offered throughout COVID19 and will also be displayed on the bookings page.

Account Settings

Login to your account to change your account name in the setting menu.
All emails sent to you from Vocal Craft will have an unsubscribe option.
Login into to your account to change your password within the setting menu.
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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