Booking & Cancellations Policy

To secure your one to one sessions and places on our courses, please schedule and make payments through the designated bookings page.

If you need to reschedule a one-to-one session, kindly provide at least 24-hour notice via email to enquiries@vocalcraft.com or contact James directly. Rescheduling is subject to availability.

In the event of a cancellation without rescheduling, your fee will be held on account until you arrange a new session.

If you arrive late to a session, you will still receive the remaining allotted time; however, the missed time cannot be made up, and refunds will not be issued.

For the well-being of both myself and other clients, please refrain from attending live sessions if you are feeling unwell, as it may risk spreading illness. If you suspect you are falling ill, please cancel within the 24-hour notice period.

For specific guidelines regarding courses, practice groups, one to one sessions and workshops, please refer to the specific pages on this website or to the materials sent to you in advance.